Troubleshooting Google Meet Audio and Video Issues on MacBook Air M1 with Chrome

Are you experiencing audio or video issues while using Google Meet on your MacBook Air M1 with Chrome? If so, follow these steps to troubleshoot the problem.

Firstly, ensure that your MacBook Air is running on the latest version of macOS. To do this, click the Apple icon on the top left corner and select 'About This Mac' followed by 'Software Update.'

Next, update your Google Chrome browser to the latest version by clicking the three vertical dots at the top right corner and selecting 'Update Google Chrome.'

If you still see an error message, please contact our support team right away as other factors could be blocking access (anti-virus software, broken headset, no camera, Mac OS issue, etc.).

To enable audio and video on your MacBook Air M1 with Chrome, follow these steps:

1. Log into PitchVantage and attempt to start recording. By doing so, you are allowing Google Chrome to access your microphone.

2. If the problem persists, a small window will pop up asking for microphone and webcam access. Click 'Quit Now' and then open Google Meet by clicking 'New meeting' > 'Start an instant meeting.'

3. If you don't see the Microphone or Google Chrome option in the left-hand column, please update your MacBook Air to the latest version of macOS and your Chrome browser to the latest version.

4. Click on the Microphone icon in the left-hand column and then tick the box next to Google Chrome to allow access.

If the issue still persists, a small window will pop up asking for microphone and webcam access again. Click 'Quit Now' and then open Google Meet by clicking 'New meeting' > 'Start an instant meeting.'

For camera issues, follow these steps:

1. Open System Preferences on your MacBook Air.

2. Click on Security & Privacy in the left-hand column.

3. Select Camera from the list of permissions.

4. Tick the box next to Google Chrome to allow access.

Additionally, it's worth noting that Chrome 91 has several features that make it an excellent browser for Mac OS users. These include strong autofill capabilities, cross-platform compatibility and sync, a great add-on library, and terrific web development tools.

If you're still experiencing issues after following these steps, please don't hesitate to contact our support team for further assistance.

Macbook air m1 chrome